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Workplace mediation

Two people at work, one dispute that won't fade

Some disputes at work aren't for an investigation or a lawsuit. Two coworkers stop speaking, a manager and an employee can't get through a meeting, someone returns after a complaint and nobody knows how to start again.

We meet with each person privately, then together, and help them agree on how they'll work from here. We don't decide who was right, and we don't report back what either person said.

  • Booked by an employee, a manager or HR

  • Both people must agree to take part

  • Nothing said is passed on to the employer

A man in a black turtleneck with a laptop talks with a colleague behind leafy plants in an office

Situations we're asked to help with

If there's an open legal claim, we'll ask whether both sides have their own advice first.

  • Coworkers in conflict

    Two people on the same team who can't work side by side anymore.

  • A manager and an employee

    Feedback that keeps turning into an argument, or a working relationship that's stalled.

  • Returning after a complaint

    Agreeing on how two people will work together once a formal process has ended.

  • A team that's split

    A short series of sessions for three to six people, with private calls first.

Questions about workplace mediation

Who pays when the employer books?

The employer usually pays the whole fee. We tell both people that at the start, and it doesn't change who we work for: neither of them.

Does HR see what we say?

No. HR learns only whether the sessions took place and, if both people agree, the written plan they made together.

Is this an investigation?

No. We don't gather evidence or make findings. If someone needs an investigation or legal advice, we'll say so and step back.

Want to try a conversation first?

Either person, a manager or HR can book the fit call. We'll speak with each person privately before anything is scheduled.